NYCRAA

ILoveLeasing.com

darcy56 — Tue, 21 Feb 2012 20:44:18 +0000

VISIT US ON

To view release in web browser go to http://www.prweb.com/releases/2012/2/prweb9180112.htm

FOR IMMEDIATE RELEASE:
February 21, 2012 Dallas, TX

Lincoln Property Company Southern CA Region Implements ILoveLeasing.com Apartment CRM

High Tech Apartment CRM Advances Customer Service Capabilities

Lincoln Property Company Southern CA Region implemented ILoveLeasing.com CRM (Customer Relationship Management) software during the last quarter of 2011. The unique application developed by Spherexx.com® works 24/7 to track, manage, schedule, analyze and share leasing information via the Internet. The program frees up leasing professionals to spend more one-on-one time with prospective and current residents. Customer service and satisfaction has always been a major management initiative for Lincoln Property Company.

Rick Holcomb, Area Vice President says, “All of my leasing teams love the ILoveLeasing.com software product. It was extremely easy to learn and implement. We have been able to track all of our marketing sources more accurately than ever. ILoveLeasing.com has made email responses quick & consistent and has streamlined the follow up process.”

One of the great advantages for property management today is the wealth of apartment information easily available; and as such, it now generates quadruple the lead traffic compared to what kind of leasing traffic was available before the Internet. That volume of traffic is unmanageable without organization tools and impossible to maintain consistent follow-up without industry-focused software like ILoveLeasing.com. Lincoln Property Company has a proven track record for advancing technology to improve their customer’s service satisfaction and lifestyle. ILoveLeasing.com provides valuable information for their clients as well; such as instant cost per lead, cost per lease, personnel performance, advanced demographic data and advertising source performance and feasibility accounting.

ILoveLeasing.com currently includes a remote dashboard application, SweetSpotDashboard.com. This program provides instant access to ILoveLeasing.com CRM, other property management software and services, interactive presentations and forms via iPad/tablet, laptop and desktop computers at the same time. Property managers can also create and archive inspection notes, resident service requests, email, and other company reports and communications at their discretion.

About ILoveLeasing.com DIV of Spherexx.com®— Ad Agency | Software Development | Data Centers

ILoveLeasing.com is a web based prospect engagement and advertising analysis software specifically designed for the multifamily industry by Spherexx.com, leading web site and Internet marketing developer. It empowers leasing professionals to cut prospecting time in half and it automatically keeps track of massive demographic and source response details. Management leaders and directors have remote control access to real time leasing activities, personnel and advertising performance ratings, as well as cost-per-lead/lease and historical trending. ILoveLeasing.com is integrated with most popular property management services such as Yardi, MRI, Real Page, AMSI, Level One, Call Source and VaultWare.

Founded in 2000, Spherexx.com is recognized as an established leader in the apartment industry website, Internet marketing and software development services. With offices located in Tulsa, Dallas and Houston, the company has been distinguished as one of INC5000’s fastest growing companies in 2010. Spherexx.com offers a wide selection of professional services including web design and development, touch-screen kiosks, Internet lead generation tools, online advertising, apartment leasing consulting, advanced mobile technology, apartment lease-up marketing consulting, and search engine performance. The company also provides branding services, video/multimedia production, print media, and copywriting as well as website and email hosting, database solutions, pay per click, e-commerce solutions and custom programming. Spherexx.com has developed CRM (customer relationship management) products, marketing and lead generation tools that allow clients to better manage and convert leads to leases and sales. These applications are branded under http://www.iloveleasing.com/; http://www.marketsurveytools.com/, and http://www.rentpush.com/. Spherexx.com provides web-based prospecting, marketing, advertising management, and support services.

Spherexx.com has provided services to innovative real estate companies like Allison-Shelton, Lincoln Property Company, The Collier Companies, Paradigm Properties, JMG Realty, Greystar, and ZRS Management, LLC. The company represents a collective seventy years of direct, executive level property management experience that readily identifies with the challenges and solutions of multi-family property management professionals.

Request additional information at: http://spherexx.com/pages/request-a-quote.asp

About Lincoln Property Company

Lincoln Property Company was founded in 1965 for the purpose of building and operating quality residential communities. Development activity consisted of garden apartments, primarily in Texas and the southwestern United States. Lincoln partners were the sole financial investors in these original residential developments. The need for experienced, professional property management was recognized during these early years. In the process of managing their own development properties, Lincoln began attracting, training and organizing the nucleus of its present property management group. As Lincoln began to grow and prosper, it expanded into other major areas of the United States.

As a leader in the residential property management field, Lincoln has committed a substantial amount of resources in developing its infrastructure, including the creation of its own training curriculum and management manuals for the continued development of personnel. This commitment has enabled Lincoln to manage properties successfully for clients, large and small, for over four decades. Nonetheless, Lincoln continues to strive for better results, better systems and better ways to serve their residents and investors.

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Training

darcy56 — Mon, 06 Feb 2012 15:57:17 +0000

NCHM TRAINING NEWS

JANUARY 2012

‘Great class!’

COS Advanced Debuts

COS Advanced (COSA) launched in December to enthusiastic reviews. Developed to provide housing managers with the analytical skills and subject-matter expertise required to effectively navigate the increasingly complex field of HUD compliance, COSA will be offered in locations nationwide. Click below for more info.

COSA Q1 PROMO:
Buy 2, Get 1 Free!

Register two people for any COSA event and bring a third for free! Registration must be received by March 31, 2012. All scheduled COSA events are eligible. Click below to download the registration form and schedule.

• Download registration form

• Visit COSA Web page

• Download COSA datasheet

HUD, May I?

Jan. 31, 2–3:30 pm EST

HUD often uses the terms “may” or “could” in its guidance— but is this what it really means? Join Mark Alper as he explores the spirit, intent, and opportunities that lie within HUD’s language.

$95 (online) • More info

National Center for
Housing Management
333 North 1st St., Suite 305
Jacksonville Beach, FL 32250
TEL: 800-368-5625
www.nchm.org

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NCHM training near you

• Click an event to register and pay online, or
• Download and fax a printable registration
• View a complete listing of events and locations

Please visit our website to view the full schedule of upcoming events.

COURSE DESCRIPTIONS:

Blended Occupancy Spec. (BOS)
Advanced training for those involved with properties receiving both HUD subsidies and tax credits.

Cert. Occupancy Specialist (COS)
A comprehensive analysis of all core occupancy standards as defined in HUD Handbook 4350.3, Rev. 1.

COS Advanced (COSA)
A two-day class that focuses on policy development, supervisory issues, and the evaluation and analysis of compliance data and processes.

COS Masters (COSM)
COSM explores advanced topics in occupancy and compliance through a blend of classroom and online instruction.

COS-Public Housing (COS-P)
A thorough review of HUD’s Public Housing Occupancy Guidebook.

Cert. Mgr. of Maintenance (CMM)
Presents a framework for planning preventative maintenance to avoid unexpected expenses and increase productivity.

Certified Mgr. of Housing (CMH)
Focuses on decision-making and crisis-management skills–necessary complements to compliance training.

Certified Voucher Specialist (CVS)
Looks exclusively at the occupancy and compliance issues of tenant-based Section 8 voucher programs.

Energy Reduction Specialist (ERS)
Covers the practical and financial aspects of energy management and conservation for affordable housing.

EIV 1-Day Workshop (EIV)
A one-day review of Enterprise Income Verification, covering implementation, reporting requirements, and more.

Fair Housing Essentials (FHE)
A one-day seminar that looks at the requirements of the Fair Housing Act and other important civil rights statutes.

Fair Housing Roundtable (FHR)
Two-day certification course covering the important aspects of Fair Housing law through case studies and role-playing.

Housing Quality Standards (HQS)
A one-day program exploring the inspection standards HUD sets for Section 8 housing.

Customized Training
NCHM can arrange training to suit your requirements – and your budget. Email us or call 800-368-5625.

MOR Specialist (MORS)
What to expect from the Management Occupancy Review and how to avoid errors that prevent a favorable review.

Realistic Approaches to Drug and Alcohol Reduction (RADAR)
Teaches participants how to identify, assess, and resolve drug- and alcohol-related threats to their community.

Registered Housing Manager (RHM)
The industry’s highest professional designation. Requires certification in the Four Pillars and completion of a CD-ROM-based management review.

Site-based Budgeting Spec. (SBS)
Fnancial training that teaches participants how to plan, implement, and adjust an operating budget.

Tax Credit Specialist (TCS)
A detailed look at the Low Income Housing Tax Credit (LIHTC) program and managing tax-credit properties.

Uniform Physical Condition Standards (UPCS)
A review of the physical conditions standards that HUD requires subsidized housing meet.

Non-classroom training:

Fair Housing Primer (eFHP)
An overview of Fair Housing law that helps housing professionals avoid the risks and costs of non-compliance.

Spotlight On
An ongoing series of webinars that examine important and late-breaking issues in housing management and compliance.

Post-Traumatic Stress Disorder
How to identify PTSD and ensure the well-being of both the affected resident(s) and the community.

Security Primer (eSP)
A primer of the issues, policies, and practices impacting tenant safety and property security.

darcy56 — Mon, 06 Feb 2012 15:44:01 +0000

New HUD Policy on Sexual Orientation, Gender Identity, and Program Access

Live webinar – February 7, 2-3:30 pm EST

On January 28, 2012, HUD Secretary Shaun Donovan announced HUD’s Final Rule on equal access to HUD programs regardless of sexual orientation or gender identity. The Department has issued a 58-page rule that will become effective 30 days after publication in the Federal Register. The rule marks the first time that the federal government has broadened the protections provided through its subsidized housing programs to include individuals regardless of sexual orientation or gender identity.

In this special edition of NCHM’s Spotlight On live webinar series, Mark S. Alper will lead participants through an analysis and discussion of the new rule so that housing professionals can review and modify their own policies accordingly.

What you’ll learn:

•	What the new rule says, and what it means for you
•	What the rule doesn’t say or do
•	Whether any exemptions will be granted by HUD
•	The impact of the new rule on the Fair Housing Act
•	How the rule will affect your Tenant Selection Plan or ACOP

This webinar is strongly recommended to all housing professionals involved with HUD-assisted housing. A question-and-answer period will be included in this webinar.

About Mark S. Alper:

Mark S. Alper is NCHM’s Vice President for Compliance. A popular speaker, consultant, and trainer, Mark heads up the development of numerous NCHM training and consulting initiatives, including the Spotlight On webinar series. When he is not teaching COS, MORS, SHS, or one of NCHM’s other compliance-related programs, Mark conducts 504 Self-Evaluation inspections, policies and procedures reviews, and file audits, and also manages NCHM’s technical assistance eHotline service. Mark’s insights on compliance-related topics are shared regularly in his Compliance Corner column and on his Compliance Close-up blog.

SPOTLIGHT ON:

New HUD Policy on Sexual Orientation, Gender Identity, and Program Access

Feb. 7, 2012, 2-3:30 pm EST

COST:

$95 (online; $135 by mail/fax)

TO REGISTER:

Register online or download a registration form.

HOW TO ATTEND:

We’ll send you an email containing a link to a website with registration instructions.

National Center for
Housing Management

333 North 1st St., Suite 305
Jacksonville Beach, FL 32250
TEL: 800-368-5625
www.nchm.org

EMAIL PREFERENCES:

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Resident Retention

darcy56 — Fri, 03 Feb 2012 21:20:15 +0000

WATCH FROM THE CONVENIENCE OF YOUR OFFICE ONCE A MONTH, AND BECOME A TOTAL RESIDENT RETENTION POWERHOUSE … GUARANTEED.

RETENTION & RENEWALS @ CURRENT MARKET RENTS, STARRING TONI BLAKE & TAMI SIEWRUKSTARTING
FEBRUARY 7, 2012

Are you ready to WOW your residents (and your supervisors!) and keep those valuable renewals coming time after time?

Learn exactly how from our industry’s best experts, LIVE on your computer, starting in February! For many Multifamily Leasing Professionals, renewals have become synonymous with no rent increases. Rent Increases are important to the value of your apartment community and it’s important to see them for what they really are – the profits that our owners expect and that every Multifamily Professional should be able to achieve! It’s time to focus on rent increases, renewals and retention while raising rents! In series two of @Current Market Rents we will arm you with a whole set of proven SKILLS, STRATEGIES, AND RESOURCES along with PROVEN TECHNIQUES to help you RENEW MORE LEASES without sacrificing revenue!

Individual episodes of this monthly power-packed series of 12, 30-minute shows are only $29.95 each; or save by purchasing a subscription to all 12 episodes for only $228 … just $19 per episode! Full-series Subscribers have the bonus benefit of being able to watch the recorded episodes over and over, ANYTIME, for a full year! There’s no limit to the number of people at your community who can gather around the computer and watch with you, so this is an amazing opportunity to conveniently and inexpensively train your WHOLE TEAM!

AND, if you want to get even MORE out of the series, you can ADD Season Two of the live series: Leasing @ Current Market Rents with 12, 60-minute episodes, airing immediately before each episode of THIS series, so you can subscribe to BOTH at a special savings: only $420 for a full 1.5 hours per month of leasing, renewal and retention training on each air date … that’s only $17.50 per session!

A FULL YEAR OF TRAINING THAT YOU DON’T HAVE TO LEAVE YOUR OFFICE TO RECEIVE, AT THAT PRICE? THAT’S UNHEARD OF! You know what else is going to be unheard of? … YOUR superstar ability to attract and retain residents that’s going to become legendary within your company by the end of this year if not sooner … THAT’S WHAT! And if you do what we tell you to do and you don’t see an evident improvement, you’ll get your money back. Register now and begin making the breakthrough of your career, NOW!

Here’s what viewers had to say about Season One:

“OMG! MPROTV ROCKS! This hour flew by I could listen

all day!” – Alisha Kruger

What an incredible session – incredible interaction. So cool to be able to click on the presentation screen and open the resource mentioned right then… So many takeaways!!! – Wendy Muse

“I just wanted you and Toni and everyone else to know how our lives have been effected in such a positive way since Monday, 3/28, Episode One. We immediately raised our rents (without telling anyone) and have leased more this week than last. We’ve had 8 leases as of today (last week only 2) and we still have Saturday & Sunday left. This is just what the doctor ordered. My staff is pumped. We are certainly looking forward to April 4, Episode Two. Keep it coming… Thank you so much for revitalizing my staff.”

- Megan Kapijimpanga, Community Manager, Village Crossing at Chino Hills

“I do so enjoy the presentations, and I always, always learn new ideas. Toni and Tami are quite a team. This is such valuable training they are providing for such a reasonable cost. Our managers who are signed up for it really have been enjoying and learning.” – Naomi Gordon, Stratford Management

“This is a great series. Thank you, Toni and Tami.” – Kristine Hibbard, Brookstone Realty Management

It’s A Date

darcy56 — Tue, 31 Jan 2012 21:01:07 +0000

NYCRAA is happy to announce the 4th Annual NYCRAA Golf Outing to benefit HATAS is scheduled for Friday June 8, 2012.

Sponsored by: _____________________________ ( We are reserving this space for Our Title Sponsor)

Price is: $150.00 single golfer /$500.00 per foursome.

This annual event will begin at 11:00 AM with registration and lunch.

The Super Ticket is back so get there early for a chance at the 50 foot putt for $5,000.00.

Shot gun start is promptly at 12:00 PM. Followed by a fun day of golf, prizes, dinner, music, awards and more.

All to benefit Homeless and Travelers Aid Society.

Contact Christine Bell today 518.456.0927 today for more information.

2012 NAA EDUCATIONAL CONFERENCE DISCOUNT

darcy56 — Fri, 13 Jan 2012 18:24:58 +0000

Legislative Update: Whats the impact?

darcy56 — Thu, 12 Jan 2012 16:53:45 +0000

Join Frank Valenti of the CCIM Institute as he presents a program for landlords and multifamily professionals regarding New York and Federal legislation, its impact on the industry and how we do business. CCIM Institute’s Public Policy staff tracks federal, state and local legislative activity to ensure that the interests are addressed at all levels of government,

Frank will be presenting current legislative issues and be on hand to answer any questions you have on these current issues.

When: March 7, 2012

Where:TBD

Time: 5:30-7:30 PM

RSVP: cbell@nycraa.com 518-456-0927

“Leading the Way” Leasing Agent Referral Program

darcy56 — Thu, 12 Jan 2012 13:47:02 +0000

Join Geo Donahue from Time Warner Cable on January 25th as he presents a new Time Warner Cable program “Leading the Way,” A Leasing Agent Referral program through Time Warner Cable.

Owners will learn how to maximize the revenue on their marketing agreements with TWC. Property managers will earn great incentives by offering the best TWC has to offer, and leasing agents will reap the rewards from helping their residents and increasing revenue on their property.

Where: Heritage Village Apartments Rental office. RT. 155 Guilderland, NY 12084.

When: January 25th from 11:30-1:00 PM.

Cost: Free/lunch served

RSVP: today to cbell@nycraa.com

Public Hearing Concerning Tax Cap Override

JoeHurley — Wed, 23 Nov 2011 20:25:17 +0000

Scheduled for November 29 at 7:15 p.m. is a public hearing concerning a proposed law that would give the county Legislature authority to override the state tax increase limit of 2 percent. This hearing will take place in the Legislative Chambers on the first floor of 112 State St. County Executive Mike Breslin has proposed a $565 million budget with a 19.2 percent property tax hike. This is an increase of $4.36 million over 2011. Come out and and make your voice heard!

FAIR HOUSING-HOW MUCH DO WE KNOW

darcy56 — Fri, 11 Nov 2011 14:01:02 +0000

November 29th from 10:00-2:00 PM join NYCRAA and Joe Butch from Housing and Urban Development for the seminar you cannot AFFORD to miss.
HUD is sending testers out to properties around the state and posing as prospective renter’s. Is your staff prepared?
Event location: The Alexander Apartments 255 Patroon Creek Blvd. Albany, NY 12206
Cost $29.00 NYCRAA members/$59.00 non-members. Lunch included
Register today at 518.456.0927 or email cbell@nycraa.com