October 24, 2012
Treviso @ The Italian American Community Center
254 Washington Avenue Ext. Albany, NY
Leasing and Renewing In A Challenging Economy
Even with higher occupancies, the economy is still a big factor in a renter’s decision to rent or renew. So what are you doing to insure you can not only close the deal but also make sure you can close the back door when it comes time to keep your residents happy and renewing? In this fast paced session learn the 10 keys to leasing success to give you a competitive advantage as we discuss the most powerful questions to ask a prospect, how to build a sustaining relationship and overcome objections. In regards to resident retention learn how to create “Moments of Truth” at every turn and how much you do make a difference in the renewal decisions of your residents. Also learn how to get your maintenance teams involved with your renewal process and we’ll discuss new creative renewal ideas. The only thing you have to lose are your residents.
Presented by Industry Speaker and Trainer, Andrew Botieri, of Total Peak Performance. Andrew has over 20 years of experience in the multi-housing industry working with property management companies and apartment associations around the country and has been a leader with many successful multi-housing companies. Check out his website at www.andrewbotieri.com