Webinar

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roject Management Essentials
Instructor: Chris DeVany
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Date: Wednesday, August 13, 2014
Time: 10:00 AM PDT | 01:00 PM EDT
Duration: 90 Minutes
Location: Online
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”

Overview:

How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer “project”? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.

Areas Covered in the Session:

  • Introduction to Project Management
    • What is a Project?
    • What is Project Management?
    • What skills do you need to effectively manage projects?
    • Why is Project Management needed?
    • Leading contributors to Project Success
  • Identifying Needs, Starting Toward Solutions
    • Identifying Stakeholder Needs and Expectations
    • Identifying Business Requirements
    • Performing a Systems Requirements Analysis
    • Performing a Human Resources Analysis
    • Identifying Roles and Responsibilities
    • Creating a Scope Document
    • Gaining Stakeholders Consensus and Approval
  • Scheduling and Teaming
    • Planning
    • Creating a Work Breakdown Structure
    • Performing Risk Management
    • Developing Effort, Time, and Cost Estimates
    • Creating a Project Schedule
    • Creating a Budget
    • Creating a Project Team
  • Management Planning and Execution
    • Creating a Vendor Management Plan
    • Creating a Resource Management Plan
    • Creating a Communication Plan
    • Creating a Quality Management Plan
    • Creating a Project Management Plan
    • Execution
    • Track the Project and Resolve Issues
    • Manage Resources
  • Managing Project Success and Customer Satisfaction Success
    • Managing Quality
    • Managing the Project Team
    • Managing Change
    • Case Study
    • Project Closure
    • Conducting a Customer Acceptance Meeting
    • Conducting a Project Review
    • Identifying the Lessons Learned
    • Compiling a Project Report

Who will benefit:

  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager

Instructor:

Chris DeVany Founder and President, Pinnacle Performance Improvement Worldwide

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom…more
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